I waiting way too long
"I waiting way too long for shipping because UPS lost my order. . . I emailed them dermdude. (Be sure you use the same email you used to place your order, I accidentally didn't and they never got it and I had to send another email a few days after). But they re-shipped it and got it to me pretty quick after that. THAT'S customer service. Good on them to make it right. Will definitely be ordering again."
